Public Relations 101

 

What Is Public Relations?

Public relations generally refers to publicity an organization receives in the news media about its products and services — or some positive way in which it does business — for which there is no media charge. Public relations activities are undertaken with several objectives in mind:

  • To generate sales leads.
  • To supplement other marketing communications efforts, including advertising, trade shows and direct marketing.
  • To build credibility — when the news media writes or speaks positively about something, the third-party endorsement carries more weight than advertising and is second only to word of mouth in terms of credibility.
  • To reach many markets at low cost — for example, the cost of sending a press release abut your company and a new product or service to any individual media outlet is approximately 40 cents, the cost of postage plus photocopying.

Media Interview Tips

Here are a few interview tips if you have a simple media opportunity. If face a more complex situation, call on Communicatia to help you plan and prepare. The fact is, if all you do is answer the reporter's questions, the interview won't be as successful as it could be.

  • Know what major points YOU want to make in the interview, and make them in the course of answering the reporter's questions. Address your needs and the reporter's.
  • Prepare for the interview by anticipating the questions you will be asked and determining how best to answer them.
  • Comment only on matters in which you have expertise and authority.
  • Avoid jargon.
  • If the reporter's question is vague, ask him or her to be more specific. Don't permit a fishing expedition.
  • Stick to the point and don't ramble. The "meter" is running from the moment you greet the reporter to the last word said before the conversation is over.
  • Remember that the reporter does interviews for a living, and you are only an amateur.
  • For professional support, call Communicatia for help.
 
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